Do you shop at Nordstrom? Perhaps you have heard about "The Nordstrom Way." This refers to the high level of customer service that the store is known for. Employees are empowered to satisfy the customer no matter what. You never have to ask for a supervisor to get what you need, and your feedback is important. We would like to tell you on behalf of Advanced Lashes and Aesthetics, this information is incredibly valuable!
We appreciate our customers, and believe this is the best approach to take! You should be able to give companies your feedback and have it heard. There have been a few occasions where I have had customers contact me after a service and tell me they had a bad reaction or weren't totally satisfied with their results. Our response will always be to ask the customer how we can correct the situation. If you want to tell us about your experience, please do so.